This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Decrypted HTML emails show as plain text code

  • 3 fhreagra
  • 1 leis an bhfadhb seo
  • 5 views
  • Freagra is déanaí ó contact687

more options

I've just set up OpenPGP in Thunderbird 91.10.0, Windows 10, to receive Facebook notification emails encrypted. Facebook supports this, and I've just received an email from them which Thunderbird decrypted correctly and showed. The OpenPGP button shows above the email. But the email content shows as the plain text code of an HTML document. If I save the text into a file, give it an .html extension and open it in Firefox, it displays perfectly just like my unencrypted FB emails normally arrive. How can I get Thunderbird to display decrypted HTML emails in their HTML visual format? I've not used encryption before, but I couldn't find any relevant settings or preferences to change.

I've just set up OpenPGP in Thunderbird 91.10.0, Windows 10, to receive Facebook notification emails encrypted. Facebook supports this, and I've just received an email from them which Thunderbird decrypted correctly and showed. The OpenPGP button shows above the email. But the email content shows as the plain text code of an HTML document. If I save the text into a file, give it an .html extension and open it in Firefox, it displays perfectly just like my unencrypted FB emails normally arrive. How can I get Thunderbird to display decrypted HTML emails in their HTML visual format? I've not used encryption before, but I couldn't find any relevant settings or preferences to change.

All Replies (3)

more options

Does no one have any clues about this? Is it a bug, that encrypted html emails aren't decrypted and displayed into html visually, just into the raw code?

more options
How can I get Thunderbird to display decrypted HTML emails in their HTML visual format?

In the main Thunderbird window: View (Alt-V) - Message Body As - Original HTML

more options

That's already my normal setting for all emails, and doesn't solve it. As I said, normal unencrypted FB HTML emails display perfectly, as do all other emails, many of which are HTML.

It's only decrypted emails that ignore the settings and display as plain HTML code. I've also tried the other two Message Body As options and neither make any difference.

It's as if the output from OpenPGP is bypassing the display options altogether. But OpenPGP doesn't seem to have any settings to alter, apart from which encryption key to use.