This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

firefox will not play audio.

  • 6 fhreagra
  • 1 leis an bhfadhb seo
  • 21 views
  • Freagra is déanaí ó peterjhajduk

more options

So I can not play audio from any website in firefox. I updated, refreshed, used troubleshoot mode, and unistall & reinstalled. Nothing works. I know it is not my PC because the sound works on every other app, just firefox wont play audio PLEASE HELP

So I can not play audio from any website in firefox. I updated, refreshed, used troubleshoot mode, and unistall & reinstalled. Nothing works. I know it is not my PC because the sound works on every other app, just firefox wont play audio PLEASE HELP

All Replies (6)

more options

Can you show your windows setting? What is your sound setup? I'm on laptops with speakers plugged into the headphone jack?

more options
more options

Terry I tried that. it didn't work JonZN I am on windows 11 so which settings? There are a lot of different settings Also I am on a laptop using headphone jack most of the time. I tried using my regulars speakers also. No audio at all in Firefox, but everything else has sound, IE movies music and Microsoft edge

more options

I am experiencing the same problem. And, like you, all other avenues for audio work on my laptop except for the Firefox browser. Have you been able to resolve it?

more options

2023-01-19: Same problem here. Just started a few days ago after the Microsoft Edge update. After trying every solution I found on the internet, nothing works. The key fact is that sound works everywhere and with every app and software on my desktop except Firefox. No sound streaming any site using Firefox. Currently, I using Firefox version 109.0 (64-bit). Windows 10 is fully updated. By process of elimination Firefox seems to be the culprit. Any suggestions? And more importantly, any solutions? I really don't want to be forced to use Edge. (ick). Thanks for your help in advance.

more options

Success! I finally found the solution to my no sound problem thanks to a contributor, whyazerty. My conclusion was wrong. It was a Microsoft Windows problem after all. Please see https://support.mozilla.org/bm/questions/1337148 if you're having the same problem.