This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Firefox 107 unable to view amazon prime in hd

  • 2 fhreagra
  • 0 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó ScarVite

ScarVite
ScarVite
more options

I am using Firefox 107.0 on windows 10 64bit 21H2 (19044).

Im a unable to watch amazon prime videos on HD. this issue only seems to be on firefox, while using the same account.

Hoping someone can help me here

I am using Firefox 107.0 on windows 10 64bit 21H2 (19044). Im a unable to watch amazon prime videos on HD. this issue only seems to be on firefox, while using the same account. Hoping someone can help me here
Attached screenshots

All Replies (2)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

What video? I'm not having that issue with Prime. see screenshot Are you on WiFi or LAN? What troubleshooting steps have you tried?

ScarVite
ScarVite Úinéir na ceiste
more options

Hey, it's on all the Evangelion rebuild movies. Especially on "Evangelion: 3.0 + 1.01 - Thrice upon a time". I just tried it with the show you've shown and i had hd video available there. A Friend of mine can watch the Movie in HD and i can't. I am connected via wifi and i tried restarting multiple times, signed in and out and disabled/re-enabled widevine.