Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

main Thunderbird email accnt is unable to fetch new emails with password error -will not accept a change of password in TBird.

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 11 views
  • Freagra is déanaí ó Matt

larrygp
larrygp
more options

I'm able to send email from my primary Thunderbird accnt but unable to get new emails due to password error -will not accept the change password in TBird. FYI - Account setting shows Outgoing server is SMTP - and POP in Local Directory??? All other 3 email accnts send & rcv okay – I have same password in all 4 account in Earthlink webmail and all appear okay there. Just not sure what has changed to cause this. . . [email removed from public] LP

I'm able to send email from my primary Thunderbird accnt but unable to get new emails due to password error -will not accept the change password in TBird. FYI - Account setting shows Outgoing server is SMTP - and POP in Local Directory??? All other 3 email accnts send & rcv okay – I have same password in all 4 account in Earthlink webmail and all appear okay there. Just not sure what has changed to cause this. . . [email removed from public] LP

Athraithe ag James ar

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Password errors are usually not password errors. Thunderbird largely assumes a connectivity problem is a password problem.

Please post the Mail and news account information from the more troubleshooting information on the help menu.