This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Firefox Monitor

  • 2 fhreagra
  • 1 leis an bhfadhb seo
  • 4 views
  • Freagra is déanaí ó cor-el

more options

I received an email that Firefox Monitor found my email address in a breach called Eye4fraud. I don't recognize this company or website. I don't have an account with them. Why am I receiving notifications about this breach? There are several reasons why you might not recognize the company or breach name: The site may have changed names or been sold to a new company. It could be an old account you forgot about. Someone may have created an account for you. The breach may be a combolist. OK so what do I do? I don't have an account so I can't change my username or pwd b/c I don't have any w/ this company. What do you do when a company you never did business w/ got your email address and partial credit card info and lost it in a breach?

I received an email that Firefox Monitor found my email address in a breach called Eye4fraud. I don't recognize this company or website. I don't have an account with them. Why am I receiving notifications about this breach? There are several reasons why you might not recognize the company or breach name: The site may have changed names or been sold to a new company. It could be an old account you forgot about. Someone may have created an account for you. The breach may be a combolist. OK so what do I do? I don't have an account so I can't change my username or pwd b/c I don't have any w/ this company. What do you do when a company you never did business w/ got your email address and partial credit card info and lost it in a breach?

All Replies (2)

more options

Hi

This is not a scam and comes from the Firefox Monitor service. This support article should help:

https://support.mozilla.org/en-US/kb/firefox-monitor-faq

more options