This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Shortcut or sticky key

  • 1 freagra
  • 0 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó Terry

andy216
andy216
more options

Please help.

When using firefox I've turned on some form of shortcut or stickey key that when I accidentally catch the Ctrl key and a letter it opens various shortcuts and the machine makes a bing sound.

I can't work out how to turn it off. I've looked at the windows settings under "Accessibility/keyboard" and sticky keys is turned off.

This appears to be something specific to Firefox but I don't know what it is and how to turn it off or whether it can even be disabled.

Attached are some images of the things that have popped up when this occurs. This may help you work out what's happening and how to therefore turn it off.

Thanks in advance.

Please help. When using firefox I've turned on some form of shortcut or stickey key that when I accidentally catch the Ctrl key and a letter it opens various shortcuts and the machine makes a bing sound. I can't work out how to turn it off. I've looked at the windows settings under "Accessibility/keyboard" and sticky keys is turned off. This appears to be something specific to Firefox but I don't know what it is and how to turn it off or whether it can even be disabled. Attached are some images of the things that have popped up when this occurs. This may help you work out what's happening and how to therefore turn it off. Thanks in advance.
Attached screenshots

All Replies (1)

Terry
Terry
more options

It isn't possible to deactivate or activate keyboard shortcuts in Firefox; they are always there. Your first two shortcuts show items from the Help menu without any shortcut assigned (Help > Troubleshoot Mode, Help > About Firefox. The third has the shortcut ctl+shft+a. This page shows all shortcuts :

https://support.mozilla.org/en-US/kb/keyboard-shortcuts-perform-firefox-tasks-quickly