This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Email Subscription

  • 3 fhreagra
  • 0 leis an bhfadhb seo
  • 12 views
  • Freagra is déanaí ó cor-el

amartin4
amartin4
more options

I need to be unsubscribed from all email marketing and miscellaneous communications from Mozilla. I keep getting this error message when trying to unsubscribe, and it has been happening for multiple days now.

I need to be unsubscribed from all email marketing and miscellaneous communications from Mozilla. I keep getting this error message when trying to unsubscribe, and it has been happening for multiple days now.
Attached screenshots

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Yes, I can see the same error message, so maybe consider to file a bug report to have the devs look into this.

AliceWyman
AliceWyman
  • Moderator
more options

To file a bug report, see File a bug report or feature request for Mozilla products.

For what it's worth, there's a recent discussion topic about this problem on the Mozilla Connect website: https://connect.mozilla.org/t5/discussions/email-communications-settings-page-is-down/td-p/29693

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Could you try again as I've received a message that this is fixed by the Fx Account team.

Just had an update from the FxA team - please can you go back to users reporting this issue, asking them to try again. They should find that it works now.