This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Can't update Firefox

  • 3 fhreagra
  • 0 leis an bhfadhb seo
  • 15 views
  • Freagra is déanaí ó jonzn4SUSE

jillv46
jillv46
more options

When I click the "restart to update" button it restarts but the button is still there and it's not working. I even restarted my laptop and still nothing. Is there anyway for me to fix it?

When I click the "restart to update" button it restarts but the button is still there and it's not working. I even restarted my laptop and still nothing. Is there anyway for me to fix it?

All Replies (3)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

What if you start Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

jillv46
jillv46 Úinéir na ceiste
more options

jonzn4SUSE said
What if you start Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

When I put it in troubleshoot mode it doesn't help

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

How about a refresh (Firefox Refresh)? Before doing this, I would download a different version of Firefox (Beta, Dev, Nightly, or Waterfox) and use sync to have your data in another browser in case something goes BOOM. Also export a copy of your bookmarks as another backup.

Athraithe ag jonzn4SUSE ar