This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Where can I find failed download error log?

  • 1 freagra
  • 0 leis an bhfadhb seo
  • 43 views
  • Freagra is déanaí ó zeroknight

lolerspam
lolerspam
more options

Where is it? I had multiple failed downloads. It keeps failing over and over again right at the end of the download. I don't understand why? It's not a space issue, plenty of that. So how can I check what is the reason for failed download?

I got saved the .part file, which is 5.13 gigs (full download should be 5.3). If I try to retry the download it just immediately fails and deletes the .part file. Why?

Where is it? I had multiple failed downloads. It keeps failing over and over again right at the end of the download. I don't understand why? It's not a space issue, plenty of that. So how can I check what is the reason for failed download? I got saved the .part file, which is 5.13 gigs (full download should be 5.3). If I try to retry the download it just immediately fails and deletes the .part file. Why?

All Replies (1)

zeroknight
zeroknight
more options

There is a trick to resuming downloads. You need to move the two incomplete files elsewhere, start a new download, pause it from the right-click context menu, move the incomplete files back and then resume.