We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

can't add senders to contacts

more options

I have version 102.11.0

I am trying to add email addresses to my contacts folder from the email header. I right click on the address and a box opens up that says "add cardbook contact" and I choose the address book I want the address added to.

Then a full screen opens up for the contact - at the top it says "register a new email address"

(It sure would be nice if all the language was the same. Is this a cardbook? an address book? Am I adding a contact or registering an email address? What does "register" mean? All of this variety only adds confusion.)

That screen has the email address and contact name entered in the proper fields - I scroll down, look all around, but nowhere can I find a "save," "done" "ok" or other button to click. And sure enough, when I close the screen, no contact has been added that I can find.

I would really like to be able to add contacts this way - otherwise I have to copy and paste, etc. etc.

Can anyone help? I'm on Linux Mint 21.1 Cinnamon

I have version 102.11.0 I am trying to add email addresses to my contacts folder from the email header. I right click on the address and a box opens up that says "add cardbook contact" and I choose the address book I want the address added to. Then a full screen opens up for the contact - at the top it says "register a new email address" (It sure would be nice if all the language was the same. Is this a cardbook? an address book? Am I adding a contact or registering an email address? What does "register" mean? All of this variety only adds confusion.) That screen has the email address and contact name entered in the proper fields - I scroll down, look all around, but nowhere can I find a "save," "done" "ok" or other button to click. And sure enough, when I close the screen, no contact has been added that I can find. I would really like to be able to add contacts this way - otherwise I have to copy and paste, etc. etc. Can anyone help? I'm on Linux Mint 21.1 Cinnamon

All Replies (3)

more options

Are you running any addons that affect addressbook? The word 'cardbook' is new to me (but then I'm a Windows user.)

more options

Hi The Cardbook add-on was fixed to work with TB 115 on July 28, 2023. Please use CardBook 90.8 or newer https://gitlab.com/CardBook/CardBook/-/issues/1516#note_1491494383

Please give it a try.

Cheers! ...Roland

more options

Actually CardBook 90.8 is for TB115. Oops :-) If it doesn't help you with CardBook on 102 please ask for support on the CardBook site by filing a gitlab issue.