This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Error importing mbox file greater than 4GB with ImportExportTools NG

  • 1 freagra
  • 0 leis an bhfadhb seo
  • 5 views
  • Freagra is déanaí ó sfhowes

more options

I am trying to create a copy of my Gmail account in Thunderbird so I can free up Gmail space. I have downloaded a copy of my current Gmail with itsTakeout service. When I try to import it with the ImportExportTools NG plugin in Thunderbird I get the error shown in the attached image: MBOX larger than 4GB, skipping

Do you know how to fix it? I have not been able to find the 4GB limitation referred to in this message or to export smaller files from Gmail.

I am trying to create a copy of my Gmail account in Thunderbird so I can free up Gmail space. I have downloaded a copy of my current Gmail with itsTakeout service. When I try to import it with the ImportExportTools NG plugin in Thunderbird I get the error shown in the attached image: MBOX larger than 4GB, skipping Do you know how to fix it? I have not been able to find the 4GB limitation referred to in this message or to export smaller files from Gmail.
Attached screenshots

All Replies (1)

more options

Help/Troubleshooting Info, Profile Folder, Open Folder, close TB, copy the takeout file to Mail/Local Folders, remove the .mbox extension, restart TB, find the folder under Local Folders in the Folder Pane.