This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

unread messages are not shown, but no filter is active

  • 1 freagra
  • 0 leis an bhfadhb seo
  • 36 views
  • Freagra is déanaí ó tbee

tbee
tbee
more options

I have an inbox with 24 messages; 1 unread, 23 read. Only the unread one is shown, but the unread filter indicator in the quick filter is off. This happens on all 9 inboxes, so it seems to be a global problem/setting.

One of the inboxes only contains unread messages. If I click on that, I briefly see the unread messages listed, then they disappear.

Other folders (like sent) do show unread messages. Only the inboxes are affected.

I have an inbox with 24 messages; 1 unread, 23 read. Only the unread one is shown, but the unread filter indicator in the quick filter is off. This happens on all 9 inboxes, so it seems to be a global problem/setting. One of the inboxes only contains unread messages. If I click on that, I briefly see the unread messages listed, then they disappear. Other folders (like sent) do show unread messages. Only the inboxes are affected.
Attached screenshots

Réiteach roghnaithe

Posting this question showed a similar one on the right. After reading that: for some reason on all inboxes menu->view->messages->unread has become active. I did not do that. Switching that back to "all" fixed the issue.

Read this answer in context 👍 0

All Replies (1)

tbee
tbee Úinéir na ceiste
more options

Réiteach Roghnaithe

Posting this question showed a similar one on the right. After reading that: for some reason on all inboxes menu->view->messages->unread has become active. I did not do that. Switching that back to "all" fixed the issue.