Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Can't sign in to sync

  • 2 fhreagra
  • 1 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó OVERLAY

more options

I was trying to get sync to work, I go to sign in and choose my google account, then I make my password for sync, when I press "Create Password" it just tells me "Unverified Session" in a red bar on top of my email, did I do something wrong?

I was trying to get sync to work, I go to sign in and choose my google account, then I make my password for sync, when I press "Create Password" it just tells me "Unverified Session" in a red bar on top of my email, did I do something wrong?
Attached screenshots

Réiteach roghnaithe

I do see the issue with the logic in the sync account process. In Nightly on this computer that is not signed into sync. I pretend that I'm new to the process and click Sync in the settings and then it takes me to a login page. It should instead take the user to page to create an account for the first time, but the process is assuming that I already have an account.

Read this answer in context 👍 1

All Replies (2)

more options

Réiteach Roghnaithe

I do see the issue with the logic in the sync account process. In Nightly on this computer that is not signed into sync. I pretend that I'm new to the process and click Sync in the settings and then it takes me to a login page. It should instead take the user to page to create an account for the first time, but the process is assuming that I already have an account.

Athraithe ag jonzn4SUSE ar

more options

Yeah i think that was kind of the issue, I created a new account although i had one and it worked, Thanks!!