We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Thunderbird 115.9.0 - all emails from all folders missing

  • 4 fhreagra
  • 0 leis an bhfadhb seo
  • 2 views
  • Freagra is déanaí ó kbgoodtogo313

kbgoodtogo313
kbgoodtogo313
more options

After overnight automatic update to Thunderbird 115.9.0, all my emails are missing... inbox & local folders are visible, but all are empty... I'm running Windows 10... with POP server... since the update, I received a couple of new emails in my inbox... I moved one of them to a local folder, where it also disappeared... Help please!

After overnight automatic update to Thunderbird 115.9.0, all my emails are missing... inbox & local folders are visible, but all are empty... I'm running Windows 10... with POP server... since the update, I received a couple of new emails in my inbox... I moved one of them to a local folder, where it also disappeared... Help please!

All Replies (4)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Does problem go away if you do Help > Troubleshoot Mode?

kbgoodtogo313
kbgoodtogo313 Úinéir na ceiste
more options

Wayne, yes, it looks like I recovered all (haven't checked 100%) of my emails... I had to lose all the add-ons and reset to all default settings, but it looks like I'm back in business. I can't thank you enough.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Which add-ons did you have installed? Do you think it was one of them, or something else?

kbgoodtogo313
kbgoodtogo313 Úinéir na ceiste
more options

The only add-on I had was XNote++... I first "disabled all add-ons" - no difference. Then I "reset toolbars and controls"... this seemed to do the trick