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Extract Data from damaged Zip-File (Profile Export)

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  • Freagra is déanaí ó david

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Hi,

I created a backup of my Thunderbird profile including various email accounts and calendar. I used the build in export function of Thunderbird to create this backup. Unfortunately the file is slightly bigger than 2GB.

I had a severe copmputer crash now and I wanted to import the backup. It turns out that the zip-achive is damaged. I cannot unpack it with any zip-software and also repairing the archive with winrar did not work.

Is there any chance that I can at least restore some of the information?

Best, Robert

Hi, I created a backup of my Thunderbird profile including various email accounts and calendar. I used the build in export function of Thunderbird to create this backup. Unfortunately the file is slightly bigger than 2GB. I had a severe copmputer crash now and I wanted to import the backup. It turns out that the zip-achive is damaged. I cannot unpack it with any zip-software and also repairing the archive with winrar did not work. Is there any chance that I can at least restore some of the information? Best, Robert

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I have had some success with https://www.diskinternals.com/zip-repair/ to fix zip files.