This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

I can´t open Firefox

  • 2 fhreagra
  • 0 leis an bhfadhb seo
  • 10 views
  • Freagra is déanaí ó zeroknight

edio.junior
edio.junior
more options

Firefox is not opening. Every time I try to use it, I get the message:

" We're sorry. Firefox had a problem and crashed. We’ll try to restore your tabs and windows when it restarts."

I have submitted the crash report: Crash ID: bp-51f17766-7a20-41dc-ae3d-27ab10240501

I am running it on Fedora 40.

Thank you!

Firefox is not opening. Every time I try to use it, I get the message: " We're sorry. Firefox had a problem and crashed. We’ll try to restore your tabs and windows when it restarts." I have submitted the crash report: Crash ID: bp-51f17766-7a20-41dc-ae3d-27ab10240501 I am running it on Fedora 40. Thank you!

All Replies (2)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

I assume you've tried running from the cmd line. Try downloading Firefox from Mozilla, run firefox-bin from the folder and see if you have the same issue. https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

The good thing is that if you run strace, the output file (firefox_debug.txt) shouldn't be too big and it should be easy to see why the program ends.

strace -t -o firefox_debug.txt firefox &

Also, how about some system info? I just came across fastfetch and it is fast. see screenshot

zeroknight
zeroknight
more options

Does it still happen with the flatpak package?