This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

A thumbnail photo of me has started appearing on emails I send - how can I get rid of it?

  • 1 freagra
  • 0 leis an bhfadhb seo
  • 4 views
  • Freagra is déanaí ó zzxc

more options

We returned from vacation yesterday, and when we turned on the computer, an automatic Windows update began. After that, I had to reinstall Firefox and designate it as our default browser. My Facebook thumbnail photo appears on every email we send. This is not acceptable, and we want to get rid of it.

We returned from vacation yesterday, and when we turned on the computer, an automatic Windows update began. After that, I had to reinstall Firefox and designate it as our default browser. My Facebook thumbnail photo appears on every email we send. This is not acceptable, and we want to get rid of it.

All Replies (1)

more options

Which e-mail service do you use, and where does the thumbnail appear? If you wish, you can send an e-mail to me. I'll then let you know if I see the thumbnail. You can e-mail me at: firefox zzxc.net