This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Firefox crashes when accessing Yahoo Mail, just after I enter password

  • 1 freagra
  • 18 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó AnonymousUser

more options

I just updated Firefox and now I can't log into Yahoo Mail. I can go the the login page, but after I type in my password, Firefox just closes. I have restarted Firefox and very briefly saw my main mail page, so I know it actually does log in, but the main mail page is causing problems.

Looking through the troubleshooting history, this appears to have happened before with Yahoo Mail and the solution appears to have been a new Firefox update that solved the problem. Mozilla programmers: hint hint.

One additional point, the upgrade did not run smoothly. It failed twice with messages that Firefox was still running and the update could not be completed.

URL of affected sites

http://login.yahoo.com/config/mail?&.src=ym&.intl=ca

I just updated Firefox and now I can't log into Yahoo Mail. I can go the the login page, but after I type in my password, Firefox just closes. I have restarted Firefox and very briefly saw my main mail page, so I know it actually does log in, but the main mail page is causing problems. Looking through the troubleshooting history, this appears to have happened before with Yahoo Mail and the solution appears to have been a new Firefox update that solved the problem. Mozilla programmers: hint hint. One additional point, the upgrade did not run smoothly. It failed twice with messages that Firefox was still running and the update could not be completed. == URL of affected sites == http://login.yahoo.com/config/mail?&.src=ym&.intl=ca

All Replies (1)

more options

I solved this problem by doing a ground-up reinstall of Firefox. I suspected the sketchy update that I did was part of the problem.