This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Ever since the update of 3.6.8 I am unable to use Adobe Flash. It says the plug in has been disabled. I have the newest update for Adobe. Please help.

  • 2 fhreagra
  • 7 leis an bhfadhb seo
  • 4 views
  • Freagra is déanaí ó cor-el

more options

I am operating Windows XP on my laptop. Firefox 3.5 was working fine until I upgraded to Firefox 3.6.8, ever since then all websites that have streaming video the same screen tells me my plug in has been disabled. I also have Quicktime installed and DivX.

I am operating Windows XP on my laptop. Firefox 3.5 was working fine until I upgraded to Firefox 3.6.8, ever since then all websites that have streaming video the same screen tells me my plug in has been disabled. I also have Quicktime installed and DivX.

All Replies (2)

more options

Firefox recently split off a portion of the program used to run Flash and some other plugins into a new program named plugin-container.exe. If you have firewall software that tracks permissions for different programs, then it might be blocked.

More info on this change: What is plugin-container.exe?

more options

Your above posted list of installed plugins doesn't show the Flash plugin for Firefox.

See Flash Plugin - Keep it up to date and troubleshoot problems and Install the Flash plugin to view videos, animations and games

You can get the latest version of Flash Player here: http://get.adobe.com/flashplayer/