This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

My firefox is not recognised as being updated

  • 2 fhreagra
  • 1 leis an bhfadhb seo
  • 2 views
  • Freagra is déanaí ó cor-el

aine99991
aine99991
more options

I have updated firefox to 3.6 on my computer but various sites keep telling me that I need to update even though I already have. Why are my updates not recognised?

I have updated firefox to 3.6 on my computer but various sites keep telling me that I need to update even though I already have. Why are my updates not recognised?

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

https://support.mozilla.com/en-US/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Other things that need attention:

Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.

  • Java Plug-in 1.6.0_05 for Netscape Navigator (DLL Helper)

Update the Java plugin to the latest version.