This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

why does it say "Unable to connect" on every page?

  • 1 freagra
  • 21 leis an bhfadhb seo
  • 2 views
  • Freagra is déanaí ó cor-el

sarazah
sarazah
more options

On every page i go to it says "Unable to connect" even if my internet connection is fine and my Internet Explorer works too.

On every page i go to it says "Unable to connect" even if my internet connection is fine and my Internet Explorer works too.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox.

See Server Not Found - Troubleshoot connection problems and Configure firewalls so that Firefox can access the Internet and http://kb.mozillazine.org/Firewalls