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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

After installing Acrobat 9.4 I lost the choice to save or open a pdf file. How do I fix it?

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When using Acrobat 4.05 or 5.0 I was given a choice to open a pdf file or save the file. When I updated to Acrobat 9.4 I lost that option. It always opens the file with some different file name. If I disable the plug in Firefox does nothing. No save or open.

When using Acrobat 4.05 or 5.0 I was given a choice to open a pdf file or save the file. When I updated to Acrobat 9.4 I lost that option. It always opens the file with some different file name. If I disable the plug in Firefox does nothing. No save or open.

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You can see if you find an action in "Tools > Options > Applications" and change the setting for PDF files to always ask.