This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Firefox 3.6 is being recognized as Firefox 2.0

  • 3 fhreagra
  • 13 leis an bhfadhb seo
  • 6 views
  • Freagra is déanaí ó cor-el

more options

When visiting such sites like youtube, or my eCollege, the site recognizes that my browser is "outdated" and recommends upgrading to Firefox 3. The problem is, I HAVE updated, several times, because I wasn't sure if the update was being installed right. I also tried uninstalling Firefox completely and reinstalling it from the main web page, but each site still says it's outdated. In my program list, Firefox is listed as "3.16," so I'm not sure what's going wrong.

Note: In the box below on the Firefox help page, it's saying I'm using version 2.0 - so even FIREFOX says I'm using the wrong version.

When visiting such sites like youtube, or my eCollege, the site recognizes that my browser is "outdated" and recommends upgrading to Firefox 3. The problem is, I HAVE updated, several times, because I wasn't sure if the update was being installed right. I also tried uninstalling Firefox completely and reinstalling it from the main web page, but each site still says it's outdated. In my program list, Firefox is listed as "3.16," so I'm not sure what's going wrong. Note: In the box below on the Firefox help page, it's saying I'm using version 2.0 - so even FIREFOX says I'm using the wrong version.

Réiteach roghnaithe

That is because you have a corrupted user agent:

  • Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.13) Gecko/20101203 Firefox/2.0.0.16 ( .NET CLR 3.5.30729)

See:

Read this answer in context 👍 0

All Replies (3)

more options

Réiteach Roghnaithe

That is because you have a corrupted user agent:

  • Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.13) Gecko/20101203 Firefox/2.0.0.16 ( .NET CLR 3.5.30729)

See:

more options

Thanks Cor-el!

more options

You're welcome