This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

all my bookmarks are gone as well as my bookmarks toolbar. Also my arrow buttons are not working

  • 1 freagra
  • 6 leis an bhfadhb seo
  • 19 views
  • Freagra is déanaí ó dynamite

more options

When I turned firefox on today all of my bookmarks as well as my bookmarks toolbar were gone. I have tried to restore them, but I get an error message saying "unable to process the backup file". Arrow buttons are disabled as well. I have gone through the troubleshooting tasks, and nothing has worked. I even tried restoring my computer to an earlier date, and that did not help either.

When I turned firefox on today all of my bookmarks as well as my bookmarks toolbar were gone. I have tried to restore them, but I get an error message saying "unable to process the backup file". Arrow buttons are disabled as well. I have gone through the troubleshooting tasks, and nothing has worked. I even tried restoring my computer to an earlier date, and that did not help either.

All Replies (1)

more options

Check if the solution given in this article helps: Locked or damaged places.sqlite.

Athraithe ag dynamite ar