This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

the TOOLS menu & HELP menu are missing (not the whole bar)

  • 1 freagra
  • 2 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó the-edmeister

more options

the TOOLS menu & HELP menu are missing (not the whole tool bar, but only these two menus), I can see File, Edit, View, History, Bookmarks but not Tools and Help (on Firefox 3.6 on windows XP)

the TOOLS menu & HELP menu are missing (not the whole tool bar, but only these two menus), I can see File, Edit, View, History, Bookmarks but not Tools and Help (on Firefox 3.6 on windows XP)

All Replies (1)

more options

I suspect that you installed an extension that hides some menu items thru user settable preferences.

Do you have that problem when running in the Firefox SafeMode?
http://support.mozilla.com/en-US/kb/Safe+Mode
Don't select anything right now, just use "Continue in SafeMode."

If not, see this:
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+theme...