This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

The following error message came when I tried to open Firefox and install Firefox Home. "can't create mcafee plug-in object: TypeError: Components.classes[cid] is undefined"

  • 1 freagra
  • 41 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó cor-el

more options

The following error message came when I tried to open Firefox and install Firefox Home.

"can't create mcafee plug-in object: TypeError: Components.classes[cid] is undefined"
The following error message came when I tried to open Firefox and install Firefox Home. "can't create mcafee plug-in object: TypeError: Components.classes[cid] is undefined"

All Replies (2)

more options

This issue can be caused by an extension or plugin that isn't working properly.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

more options

This error is caused (in my case) by the McAfee SiteAdvisor plug-in. I have recently sent in a support request and will post the results here in approx. 48 hours unless they respond sooner. In the meantime disable this add-on/plug-in and FF 4 will work fine. Also be careful when surfing the web without a link checker!