This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Cannot print coupons from SmartSource with FireFox 3.6.14

  • 1 freagra
  • 7 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó the-edmeister

FayP
FayP
more options

I was just upgraded to Firefox 3.6.14 and suddenly I cannot print coupons from SmartSource. I keep getting the message that Java is disabled but it is not. I uninstalled Java and reinstalled it and still get the problem. I can successfully print from Internet Explorer.

I've never had a problem with this until the 3.6.14 upgrade. On the Java web site, it said if you're getting an error message and you recently upgraded Firefox, download an update so I did that too. No help. I've restarted Firefox after each change.

I was just upgraded to Firefox 3.6.14 and suddenly I cannot print coupons from SmartSource. I keep getting the message that Java is disabled but it is not. I uninstalled Java and reinstalled it and still get the problem. I can successfully print from Internet Explorer. I've never had a problem with this until the 3.6.14 upgrade. On the Java web site, it said if you're getting an error message and you recently upgraded Firefox, download an update so I did that too. No help. I've restarted Firefox after each change.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

There's a Bug in 3.6.14 with Java. A quick patch is being tested for a 3.6.15 release, but no date is set for that release. Probably early next week.