Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

I can't remember the master security password and all I want is the new version of FF to remember my logins???

  • 2 fhreagra
  • 21 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó lmgpapag

more options

The previous version of FF was set to remember my signin passwords. The newer version is not and requires a master security password to RE-SET an option that was previously set. I have tried all my typical passwords and nothing is working . What do I do to change the master password?

The previous version of FF was set to remember my signin passwords. The newer version is not and requires a master security password to RE-SET an option that was previously set. I have tried all my typical passwords and nothing is working . What do I do to change the master password?

All Replies (2)

more options

A couple of methods:

The first is explained in this link - https://support.mozilla.com/kb/Forgot+my+master+password

The second is the manual method.

  1. Open your profile folder, for details of how to find it see https://support.mozilla.com/kb/Profiles
  2. Close Firefox
  3. Delete key3.db, signons.sqlite and if they exist signons.txt, signons2.txt and signons3.txt

Using either method will delete any saved passwords.

more options

Tony.... you are BRILLIANT !!

                 Thanks so much.........LMGPapag