This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

I use mymsn page and when upgrading to Firefox 4 the changes went away and I can not make changes to the stocks area or see my emails. How do I fix that?

  • 1 freagra
  • 10 leis an bhfadhb seo
  • 3 views
  • Freagra is déanaí ó Xircal

more options

Mymsn has areas that allow you to list your stocks and also an area that allows you to see what emails you have waiting to be read. Both of these areas went away when I upgraded to Firefox 4 last week. When clicking on the menu area to make changes, nothing happens. How do I get back the information that was in these areas? Also the customize button does not work.

Mymsn has areas that allow you to list your stocks and also an area that allows you to see what emails you have waiting to be read. Both of these areas went away when I upgraded to Firefox 4 last week. When clicking on the menu area to make changes, nothing happens. How do I get back the information that was in these areas? Also the customize button does not work.

All Replies (1)

more options

Do you have Adblock Plus installed? If you do, disable on the page where you normally see your stock info. I've uploaded an image of what happens on another site where ABP is enabled. The Global News image disappears with ABP enabled even though it's not an ad.

If that doesn't work, try running Firefox in Diagnose Firefox issues using Troubleshoot Mode. If it works correctly in that configuration, then one of your add-ons is the culprit.