This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Is the backup function in Firefox 4 broken?

  • 3 fhreagra
  • 5 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó cor-el

Majestic12
Majestic12
more options

I have recently lost many bookmarks because mobile version of firefox deleted all bookmarks on sync server and then my desktop firefox downloaded that info and deleted everything too. So I tried to restore them using one of the backups but every time I do it (I tried on 2 computers) all my unsorted bookmarks are gone and I lost the ability to add new bookmarks. Furthermore there are no bookmarks in the bookmark manager but the bookmarks on the toolbar are still there. It's very annoing. Is the backup function in Firefox 4 broken?

I have recently lost many bookmarks because mobile version of firefox deleted all bookmarks on sync server and then my desktop firefox downloaded that info and deleted everything too. So I tried to restore them using one of the backups but every time I do it (I tried on 2 computers) all my unsorted bookmarks are gone and I lost the ability to add new bookmarks. Furthermore there are no bookmarks in the bookmark manager but the bookmarks on the toolbar are still there. It's very annoing. Is the backup function in Firefox 4 broken?

All Replies (3)

AJNorth
AJNorth
more options

The utility 'MozBackup' - http://mozbackup.jasnapaka.com/- might not be able to recover what may already have been lost, but is an excellent way of guarding against any future losses, as well as making a re-installation of your OS (or migration to another computer) a snap. You can read more about MozBackup at http://www.ghacks.net/2011/03/13/mozbackup-updated-backup-firefox/

Hope this is helpful.

Regards,

AJ

Majestic12
Majestic12 Úinéir na ceiste
more options

Still no solution

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This can be caused by a problem with the file places.sqlite that stores the bookmarks and the history.