Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

HP finger print technology was not picked up by firefox4....how do i get ff4 to use HP's finger print technology...it was working fine on the previous version of ff

  • 1 freagra
  • 54 leis an bhfadhb seo
  • 3 views
  • Freagra is déanaí ó TonyE

wa2go22
wa2go22
more options

in my previous version of firefox, any time a userid and password were required, HP's finger print manger box came up and I was just able to swipe my finger print and the finger print manager would populate the userid and password automatically. After I installed firefox 4 the finger print manager does not come up. Not sure if firefox 4 recognizes the technology. How do I get HP's finger print manger to work on firefox 4??

Help!!!

Gary

in my previous version of firefox, any time a userid and password were required, HP's finger print manger box came up and I was just able to swipe my finger print and the finger print manager would populate the userid and password automatically. After I installed firefox 4 the finger print manager does not come up. Not sure if firefox 4 recognizes the technology. How do I get HP's finger print manger to work on firefox 4?? Help!!! Gary

All Replies (1)

TonyE
TonyE
  • Moderator
more options

The company that make the fingerprint scanner for HP have abandoned it, for more details see https://support.mozilla.com/en-US/questions/799388