This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Why does my new FF4 installation require a "Software Security Device" password even before setting up Sync?

  • 2 fhreagra
  • 4 leis an bhfadhb seo
  • 6 views
  • Freagra is déanaí ó I-Heart-FF

more options

Oh nevermind... I figured it out. It was asking for my master password prior to setting up an account.

Really, it should ask for a master password, not a "Software Security Device." What the heck is THAT anyway. At least provide a hint....

Oh nevermind... I figured it out. It was asking for my master password prior to setting up an account. Really, it should ask for a master password, not a "Software Security Device." What the heck is THAT anyway. At least provide a hint....

Réiteach roghnaithe

  • Tools > Options > Advanced > Encryption: Certificates > Security Devices: Software Security Device
Read this answer in context 👍 0

All Replies (2)

more options

Réiteach Roghnaithe

  • Tools > Options > Advanced > Encryption: Certificates > Security Devices: Software Security Device
more options

Yes, thanks for the confirmation. That's it.