Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

After todya's update, the forward and back buttons don't function; they're greyed out. Alt-arrow doesn't work either. How can I go "back"?

  • 4 fhreagra
  • 5 leis an bhfadhb seo
  • 6 views
  • Freagra is déanaí ó cor-el

walter9950
walter9950
more options

In the address bar there's a pulldown I didn't notice before, but it doesn't have the last URL. It looks like it's frequently visited sites.

I tried turning off the navigation toolbar, and turning it back on, but that didn't help.

In the address bar there's a pulldown I didn't notice before, but it doesn't have the last URL. It looks like it's frequently visited sites. I tried turning off the navigation toolbar, and turning it back on, but that didn't help.

All Replies (4)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This can be a problem with the file places.sqlite that stores the bookmarks and the history.

geon
geon
more options

I tried individually dissabling add-ons and then saving a known working profile but it still didn't solve the problem. Starting Firefox from 'Taskbar' showed the problem, starting from 'Start Menu' didn't (same profile) - but inconsistent. Right clicking 'start in safe mode' and then dissabling all add-ons solved the problem (for now). This needs to be fixed properly not with a workaround as I want the safety features of some add-ons. Guys - you need to find exactly what is causing this problem.

walter9950
walter9950 Úinéir na ceiste
more options

Can you tell me how to "start in safe mode" and how to disable add-ons?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).

In Firefox 4 you can use one of these to start in Safe mode:

  • Help > Restart with Add-ons Disabled
  • Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)

See also: