This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Unable to send (email/mailto) links, etc in FF 3.6

  • 2 fhreagra
  • 8 leis an bhfadhb seo
  • 31 views
  • Freagra is déanaí ó TerryT

Bonsai-Ry
Bonsai-Ry
more options

In Firefox 3.6... I use IncrediMail as my default e-mail client, and gmail as a secondary. When I right click in order to send/e-mail a link, absolutely nothing happens. I've already tried everything I know of in options -->applications -->mailto (settings). What else can I do? Ideas... Anyone?

In Firefox 3.6... I use IncrediMail as my default e-mail client, and gmail as a secondary. When I right click in order to send/e-mail a link, absolutely '''''nothing happens'''''. I've already tried everything I know of in options -->applications -->mailto (settings). What else can I do? Ideas... Anyone?

All Replies (2)

StanDouglas
StanDouglas
more options

To make Firefox use Incredimail for mailto links, do the following.

1. find the path to Incredimail on my Windows 7 machine it's: 

 "C:\Program Files (x86)\IncrediMail\Bin\IncMail.exe" (you can find this by right clicking on the desktop Incredimail Icon and selecting Properties. Copy this address))

2. Type about:config into your Firefox location bar and hit enter. If you've never edited used about:config before, you'll see a warning.

3. Click "I'll be careful, I promise!" This will bring you to the about:config window.

4. In the filter field type "gecko". Find the entry gecko.handlerService.schemes.mailto.0.name;

5. Right click and select Modify.

6. Paste or type the Incredimail path in the field provided "C:\Program Files (x86)\IncrediMail\Bin\IncMail.exe" (the qoutes are required)

7. Make sure that network.protocol-handler.external.mailto; is set to true.

That worked for me after many hours of searching and finding answers posted by individuals who wanted to help but didn't have a clue.

TerryT
TerryT
more options

Incredible! I used this substituting the Thunderbird path for Incredimail, and it worked! My mailto function stopped working over a year ago with one of the FF updates. When I went to the gecko.handlerService.schemes.mailto.0.name; it was set for Yahoo, which I never selected in the FF Options, and the network path was set to false. THANK YOU