Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Your Firefox profile cannot be loaded

  • 1 freagra
  • 172 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó cor-el

more options

When I load Firefox, all I get is an error that says: "Your Firefox profile cannot be loaded. It may be missing or inaccessible." I only installed it today, this was the first time I've tried it. I tried the Profile Manager, and got the same error.

When I load Firefox, all I get is an error that says: "Your Firefox profile cannot be loaded. It may be missing or inaccessible." I only installed it today, this was the first time I've tried it. I tried the Profile Manager, and got the same error.

All Replies (1)

more options

Did you use Firefox before?

Do you have a file profiles.ini ?

See:


If you have a file profiles.ini then try to delete or rename the file profiles.ini to make Firefox create a new default profile.

See also this page if you have used Firefox before.