This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Cannot get att.my.yahoo.com to show on screen. It comes up as my Home page, but I get blank screen. It works fine on INT. Explore. It works on my XP desk top, but not my Vista Lap Top

  • 1 freagra
  • 26 leis an bhfadhb seo
  • 22 views
  • Freagra is déanaí ó cor-el

Calj
Calj
more options

Get blank page when using att.my.yahoo.com as Home Page. Works on Internet Explorer, not on Mozilla. Works on my XP Desk Top. Was working on My Vista Lap Top, until a few weeks ago. Seems something is blocking it. Can get all other Web sites, such as cbssports, facebook

Get blank page when using att.my.yahoo.com as Home Page. Works on Internet Explorer, not on Mozilla. Works on my XP Desk Top. Was working on My Vista Lap Top, until a few weeks ago. Seems something is blocking it. Can get all other Web sites, such as cbssports, facebook

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).