This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Norton Toolbar 5.6 - Works on Laptop FF 4.0.1, but not Desktop FF 4.0.1

  • 1 freagra
  • 103 leis an bhfadhb seo
  • 29 views
  • Freagra is déanaí ó IM_Doc

MrNapa
MrNapa
more options

Norton Toolbar works on my laptop (HP Envy 17 - 3D), but not my desktop (Dell XPS 7100). Following are the basics of the operating environments and program versions.

Dell XPS 7100: AMD-chip; Windows 7, Home Premium w/ Service Pack 1; FF 4.0.1; Norton Internet Security 2011, v. 18.5.0.125.

HP Envy 17 - 3D: i7-chip; Windows 7, Home Premium w/ Service Pack 1; FF 4.0.1; Norton Internet Security 2011, v. 18.6.0.29.

I have run liveupdate every few minutes, but still the Norton Toolbar is not updated. When I check add-ons Norton Toolbar 5.5 is disabled; but my laptop add-ons shows Norton Toolbar 5.6, and IdSafe and SafeWeb are definitely present and working on the laptop.

Norton Toolbar works on my laptop (HP Envy 17 - 3D), but not my desktop (Dell XPS 7100). Following are the basics of the operating environments and program versions. Dell XPS 7100: AMD-chip; Windows 7, Home Premium w/ Service Pack 1; FF 4.0.1; Norton Internet Security 2011, v. 18.5.0.125. HP Envy 17 - 3D: i7-chip; Windows 7, Home Premium w/ Service Pack 1; FF 4.0.1; Norton Internet Security 2011, v. 18.6.0.29. I have run liveupdate every few minutes, but still the Norton Toolbar is not updated. When I check add-ons Norton Toolbar 5.5 is disabled; but my laptop add-ons shows Norton Toolbar 5.6, and IdSafe and SafeWeb are definitely present and working on the laptop.

All Replies (1)

IM_Doc
IM_Doc
more options

I had the same problem. Solved by downloading latest update from Symantec and letting updater run. This does not require an uninstall of the current version but may require a reboot.

Links below for latest version updaters:

Norton 360

http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&selected_nav=&pvid=&entsrc=CED_pubweb&layout=&docurl=20090225155411EN

Norton Internet Security

http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&selected_nav=&pvid=&entsrc=CED_pubweb&layout=&docurl=20080904160721EN

Hope this is of use