Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Tabs that have nothing but gibberish in the address constantly open when I go to a new site

  • 3 fhreagra
  • 1 leis an bhfadhb seo
  • 5 views
  • Freagra is déanaí ó cor-el

more options

Just new tabs that have no real address or words. A message comes up and says "URL cannot be loaded". the original tab stays but multiple tabs keep opening. I've scanned for viruses and even researched this problem with literally NO YIELD. People have reported tab problems but none that I saw were even close to my problem. I have a screen shot of what I'm looking at every time it happens.

Just new tabs that have no real address or words. A message comes up and says "URL cannot be loaded". the original tab stays but multiple tabs keep opening. I've scanned for viruses and even researched this problem with literally NO YIELD. People have reported tab problems but none that I saw were even close to my problem. I have a screen shot of what I'm looking at every time it happens.

All Replies (3)

more options

green is original tab. red is headache tab

more options

Do a malware check with some malware scanning programs.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

See also:

If using the above listed scanners does not fix it or if you are blocked from installing those scanners then ask advice on one of the forums that specialize in malware removal mentioned in the Popups_not_blocked article.