This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Imported IE Favorites do not show up under "Bookmark" even though they are in Firefox. How can we get them listed in "Bookmarks?"

more options

We imported our Favorites from IE, but nothing is listed under "Bookmarks" in Firefox. We are pretty sure they were successfully imported because if the type the first letter of a site, Firefox auto-populates the address with the first letter bold. How can we get them listed under "Bookmarks."

We imported our Favorites from IE, but nothing is listed under "Bookmarks" in Firefox. We are pretty sure they were successfully imported because if the type the first letter of a site, Firefox auto-populates the address with the first letter bold. How can we get them listed under "Bookmarks."

All Replies (4)

more options

Sometimes your imported bookmarks are all in a folder below the main level. You can use the bookmarks organizer to move them up to the top level of the bookmarks menu.

orange Firefox button > Bookmarks

or

Bookmarks menu > Show All Bookmarks

Any luck?

more options

IE Favorites that are imported when you first install Firefox or when you use the File > Import menu item usually end up in their own separate folder named something like from Internet Explorer.

When you export the IE Favorites in bookmarks.htm format from the IE File > Import & Export menu item, and then import that file into Firefox thru the Library window (from the Show All Bookmarks menu item) > Import and Backup -> Import HTML --> from HTML file - those bookmarks are merged with the existing Firefox bookmarks, they're not in that separate folder.

more options

Hi. The list of our favorites suddenly showed up under Bookmarks, but when I click on one, nothing happens. Shouldn't clicking on them take me to that site like what happens when you click on an IE Favorite? Please know that I really appreciate your help.

more options

Yes, clicking a bookmark should actually work. Hopefully someone will have a troubleshooting suggestion for that problem.