This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

i've got remember passwords activated but have changed one of my passwords and had to remove it from the list. It's not offering the option to remember the password for this site any more. help!

  • 2 fhreagra
  • 27 leis an bhfadhb seo
  • 26 views
  • Freagra is déanaí ó nicxf

more options

I've had this happen on a couple of sites where I've changed passwords. It doesn't offer to remember the new password whether I login when that side is still on the list of those with saved passwords, or whether I delete that site from the 'saved passwords' list first. It just...doesn't offer the option to save the password. How can I fix this???

I've had this happen on a couple of sites where I've changed passwords. It doesn't offer to remember the new password whether I login when that side is still on the list of those with saved passwords, or whether I delete that site from the 'saved passwords' list first. It just...doesn't offer the option to save the password. How can I fix this???

All Replies (2)

more options

Make sure that you do not run Firefox in permanent Private Browsing mode.

  • https://support.mozilla.com/kb/Private+Browsing
  • You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
  • To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Deselect: [ ] "Permanent Private Browsing mode"

Some sites like PayPal and bank sites use autocomplete="off" to prevent Firefox from saving and filling in the name and the password.

If a site uses autocomplete="off" then look at this article for a bookmarklet to remove that autocomplete attribute and Firefox will offer to store the name and password.

more options

excellent, that's sorted it! Many thanks. I figured it must be something to do with the boxes I'd checked in settings but never thought to link it to the history. :)