This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

When I turned on my computer, it was downloading, I did not ask it to download I don't want it I want my old one back where I have the toolbars I want not what firefox wants

more options

When I turned on my computer, it was downloading, I did not ask it to download I don't want it I want my old one back where I have the toolbars I want not what firefox wants

When I turned on my computer, it was downloading, I did not ask it to download I don't want it I want my old one back where I have the toolbars I want not what firefox wants

All Replies (1)

more options

Welcome to Firefox 5. You can rearrange the toolbars, it only takes a minute.

The first step if you have the orange Firefox button and prefer the classic menu bar:

tap the Alt key, then choose View > Toolbars > check Menu Bar

From there you can turn on missing toolbars and customize.

But if it doesn't suit you, here's the process to roll back:

First, I recommend backing up your Firefox settings in case something goes wrong. See Backing up your information. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)

Next, download and save Firefox 3.6 to your desktop for future installation. http://www.mozilla.com/firefox/all-older

Close Firefox 5.

You could install Firefox 3.6 over it (many have reported success) or you could uninstall Firefox first. If you uninstall, do not remove your personal data and settings, just the program.

Unless you have installed an incompatible add-on, Firefox 3.6 should pick up where you left off. If there are serious issues, please post back with details.

---

To control when updates install, change your setting here to "Ask me":

Tools menu > Options > Advanced > Update "mini-tab"

Athraithe ag jscher2000 - Support Volunteer ar