This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

After upgrading to 5.0 from 4.0, all my bookmarks in my booksmarks toolbar were lost and appear to be un-recoverable.

  • 1 freagra
  • 2 leis an bhfadhb seo
  • 4 views
  • Freagra is déanaí ó cor-el

more options

Recently my Firefox 4.0 auto updated to 5.0. After the install, all the previous kept bookmarks in the bookmarks toolbar have disappeared. I have attempted to restore my bookmarks using the JSON files I have stored, including one from the day before updating. When I attempt to restore them, either no bookmarks are loaded, or I am prompted with an "Unable to restore from selected file" error message. I am deeply frustrated by this, as this has occurred on my work terminal which contained a multitude of work required bookmarks, in the bookmark toolbar. Is there anyway to restore the bookmarks I have lost?

Recently my Firefox 4.0 auto updated to 5.0. After the install, all the previous kept bookmarks in the bookmarks toolbar have disappeared. I have attempted to restore my bookmarks using the JSON files I have stored, including one from the day before updating. When I attempt to restore them, either no bookmarks are loaded, or I am prompted with an "Unable to restore from selected file" error message. I am deeply frustrated by this, as this has occurred on my work terminal which contained a multitude of work required bookmarks, in the bookmark toolbar. Is there anyway to restore the bookmarks I have lost?

All Replies (1)

more options

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.