Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

i can't print from some web sites

  • 3 fhreagra
  • 2 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó the-edmeister

more options

when i try to print a page from certain web sites ( my bank account, the food network, fidelity investments and others) i get a message that i need to check my printer cable and power supply,etc. i can go thru the cut and paste procedure but would rather not. if i bring up the same site on my wife's internet explorer, the print function works fine. we have a dell dimension e310 and a hp officejet 6500 wireless printer. can you help me with this problem?

when i try to print a page from certain web sites ( my bank account, the food network, fidelity investments and others) i get a message that i need to check my printer cable and power supply,etc. i can go thru the cut and paste procedure but would rather not. if i bring up the same site on my wife's internet explorer, the print function works fine. we have a dell dimension e310 and a hp officejet 6500 wireless printer. can you help me with this problem?

All Replies (3)

more options
more options

"could not print from some web sites" problem. tried your suggestion using PRINT.PRINT_PRINTER, selected RESET and RESTART....problem solved. THANKS for your help...could have moved everything over to INTERNET EXPLORER but i did not want to lose my FIREFOX..thanks, again. edcff529

more options

You're welcome.

Please click the Solved It button next to the answer that answered or solved your Firefox support issue, it appears when you are logged in, so this thread gets marked as Solved to help other users who may have this same problem.