This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

how do I go back to version 5, your version 6 says my web protection cant be used AFTER it updates not before and I want to go back to version 5

  • 1 freagra
  • 18 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó the-edmeister

BlkJakShelak
BlkJakShelak
more options

I dont want version 6, I had version 5 happily running and it said I had to update, I have removed firefox for the time being, If I cant have version 5 again working, I will use another browser

I dont want version 6, I had version 5 happily running and it said I had to update, I have removed firefox for the time being, If I cant have version 5 again working, I will use another browser

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Which security program are you using?

Have you checked for updates for that program?

Norton has a patch for Firefox 6.
http://community.norton.com/t5/Norton-360/Update-Available-Firefox-6-0-Compatibility-Patch/td-p/512484

Try updating AVG from the System Tray icon. See the screenshot.