This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Trusteer Rapport icn does not show on yahoogb-1.8

  • 2 fhreagra
  • 3 leis an bhfadhb seo
  • 6 views
  • Freagra is déanaí ó isabbiw

isabbiw
isabbiw
more options

Trusteer Rapport icon does not appear when I access my bank account. It should normally be grayed out but when I access the bank account it turns green. It does not appear at all. I am using yahoogb-1.8 version

Trusteer Rapport icon does not appear when I access my bank account. It should normally be grayed out but when I access the bank account it turns green. It does not appear at all. I am using yahoogb-1.8 version

Réiteach roghnaithe

A Trusteer Rapport user received this email message on Wed 08-17-2011 about an update for Firefox 6.0.

Thank you for contacting Trusteer Technical Support.

We are glad to inform you that a version of Rapport which supports Firefox 6 has been released and is now available for download in the following link: http://download.trusteer.com/NkuiAcruiKc/RapportSetup.exe

Please make sure to restart your computer after the installation process is completed.

Please note: This version of Rapport is currently a beta version. We would appreciate any feedback you may have regarding this version.

If Rapport states that the version of Rapport you are trying to install is older than the version already installed, please follow these instructions: 1. Choose to uninstall Rapport 2. When prompted, select "Delete all user settings". Please be assisted by the following image: http://consumers.trusteer.com/files/images/uninstall.jpg 3. Reinstall Rapport from the link above.

Read this answer in context 👍 0

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Réiteach Roghnaithe

A Trusteer Rapport user received this email message on Wed 08-17-2011 about an update for Firefox 6.0.

Thank you for contacting Trusteer Technical Support.

We are glad to inform you that a version of Rapport which supports Firefox 6 has been released and is now available for download in the following link: http://download.trusteer.com/NkuiAcruiKc/RapportSetup.exe

Please make sure to restart your computer after the installation process is completed.

Please note: This version of Rapport is currently a beta version. We would appreciate any feedback you may have regarding this version.

If Rapport states that the version of Rapport you are trying to install is older than the version already installed, please follow these instructions: 1. Choose to uninstall Rapport 2. When prompted, select "Delete all user settings". Please be assisted by the following image: http://consumers.trusteer.com/files/images/uninstall.jpg 3. Reinstall Rapport from the link above.

isabbiw
isabbiw Úinéir na ceiste
more options

Thanks the new beta version worked!!