This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

I have deleted a website from my password list (cause I changed it). Now firefox won't ask for that password again (it's not in exceptions).

  • 3 fhreagra
  • 1 leis an bhfadhb seo
  • 6 views
  • Freagra is déanaí ó cor-el

more options

I had a website (say Kohls.com) that I used to have the password saved for. I changed the password and needed to remove the password from my saved list. Now, I can't get firefox to ask to remember this password again. It is not listed in the exceptions list and I would like to re-save this password to my password manager.

Any help would be appreciated.

I had a website (say Kohls.com) that I used to have the password saved for. I changed the password and needed to remove the password from my saved list. Now, I can't get firefox to ask to remember this password again. It is not listed in the exceptions list and I would like to re-save this password to my password manager. Any help would be appreciated.

All Replies (3)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).


Make sure that you do not run Firefox in permanent Private Browsing mode.

  • https://support.mozilla.com/kb/Private+Browsing
  • You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
  • To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Deselect: [ ] "Permanent Private Browsing mode"

more options

Neither of these are the issue.

Just to be clear. My password list work fine. It does exactly what it is supposed to do when I go to a new site and save the password.

It's when I delete a password out of the password list, firefox will never ask for that password to be remember again. Even thought it used to.

How do I make firefox ask for the password again?

more options

Try "Forget About This Site" in the right-click context menu of an history item of that site to remove all saved data from that domain to see if that helps to make Firefox ask again.
You will have to recreate any bookmarks from that domain, so make a note if you have any.