Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

I have Windows 7 and i can't sort my bookmarks the normal way. nothing happens

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 8 views
  • Freagra is déanaí ó cor-el

more options

When i right click on bookmarks menu folder to sort my favourites into alphabetical order it doesn't do anything. I only have the option to drag them manually. Also i am getting duplicates of all the folders going down the left hand side of the bookmark sidebar which is also annoying.

When i right click on bookmarks menu folder to sort my favourites into alphabetical order it doesn't do anything. I only have the option to drag them manually. Also i am getting duplicates of all the folders going down the left hand side of the bookmark sidebar which is also annoying.

All Replies (1)

more options

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).