This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

FireFox 4.xx freezes when ever I open a file or dialog box?

  • 3 fhreagra
  • 1 leis an bhfadhb seo
  • 3 views
  • Freagra is déanaí ó Hasan

direct2jon
direct2jon
more options

In either FireFox 4.x or 6.x, FF freezes when ever I try to open a file or open a dialog box such as if you were wanting to upload a file, when opening the file search box to find file to upload and the dialog box appears FF freezes (sometimes the dialog box never appears, just freezes). I even wait for quite a while, then I open task manager it says FF not responding.

FireFox 3.5 works just fine, but now I have certain applications such as gmail that keeps warning me that my browser is out dated.

I have also tried deleting old profile and creating new one. Also un-installed FF and re-installed from scratch and removed all plugins too. Still freezes when I try to open any kind of dialog box such as: File >> Open File or when ever I try to upload a file and the dialog box needs to open, it freezes.

I am running windows XP

In either FireFox 4.x or 6.x, FF freezes when ever I try to open a file or open a dialog box such as if you were wanting to upload a file, when opening the file search box to find file to upload and the dialog box appears FF freezes (sometimes the dialog box never appears, just freezes). I even wait for quite a while, then I open task manager it says FF not responding. FireFox 3.5 works just fine, but now I have certain applications such as gmail that keeps warning me that my browser is out dated. I have also tried deleting old profile and creating new one. Also un-installed FF and re-installed from scratch and removed all plugins too. Still freezes when I try to open any kind of dialog box such as: File >> Open File or when ever I try to upload a file and the dialog box needs to open, it freezes. I am running windows XP

Athraithe ag direct2jon ar

All Replies (3)

Hasan
Hasan
more options

Firefox Hangs

Check and tell if its working.

direct2jon
direct2jon Úinéir na ceiste
more options

Thanks for the reply, I have been on those reference pages. I've tried many things. like no plugins, delete profile and create new, remove FF and re-install. I'm lost as to why this is not working. When I got to file the open file it locks up. The hour glass on the pointer just sits there and nothing, locks up. I just tried FF 7 and it's doing the same thing. As of now I can only use FF 3.5

Any more suggestions please!!

Hasan
Hasan
more options

Profile in use

Check and tell if its working.