This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

firefox update won't install, is there an issue?

  • 2 fhreagra
  • 5 leis an bhfadhb seo
  • 2 views
  • Freagra is déanaí ó sambarlick

sambarlick
sambarlick
more options

I am running firefox 6.0.2 and both the auto update and manual download updater wont install version 7.0.1.

I am using windows 7.

Is there a know fault with this update? every other update ive had from mozilla for firefox has been succesful.

On the manual download it keeps telling me to close firefox in order to continue when firefox is closed.

I am running firefox 6.0.2 and both the auto update and manual download updater wont install version 7.0.1. I am using windows 7. Is there a know fault with this update? every other update ive had from mozilla for firefox has been succesful. On the manual download it keeps telling me to close firefox in order to continue when firefox is closed.

All Replies (2)

Tyler Breisacher
Tyler Breisacher
more options

If it says Firefox is still running, but it's actually not, you might have to just kill the process from the Task Manager (or your OS's equivalent)

(

Athraithe ag Tyler Breisacher ar

sambarlick
sambarlick Úinéir na ceiste
more options

firefox isnt in taks manager because it regonises firefox is closed