This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

why wont my private browsing work - it did yesturday

  • 1 freagra
  • 3 leis an bhfadhb seo
  • 3 views
  • Freagra is déanaí ó cor-el

more options

also I have two blue bars across the top of browser. On the left side the top one has the firefox logo, the bottom has Firefox button. And on the right side I have two minimiz-resize and close buttons, one set on top bar, one set on bottom bar. Is something wrong with my insallation??? And private browsing quit working. Just installed this two days ago. Just updated it. I have four add-ons. Ghostery, No-Script, Privacychoice and better privacy. thanks, W

also I have two blue bars across the top of browser. On the left side the top one has the firefox logo, the bottom has Firefox button. And on the right side I have two minimiz-resize and close buttons, one set on top bar, one set on bottom bar. Is something wrong with my insallation??? And private browsing quit working. Just installed this two days ago. Just updated it. I have four add-ons. Ghostery, No-Script, Privacychoice and better privacy. thanks, W

All Replies (1)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).